Quick answers about how Gainz Train works: signup, weekly meals, pickup, payments, and the rest. If you don't see your question here, text us at (385) 327-8045.
Ordering
How do I sign up?
Go to the Pricing page, pick your tier (Starter, Athlete, or Elite), then choose exactly how many meals per week you want. Click the button and you'll be taken to checkout. Once you're signed up you'll receive a confirmation and your weekly menu selection link.
How do I select my meals each week?
Each week the new menu drops and you pick your meals in your account at /app/menu by Friday midnight MT. We'll send a reminder Wednesday if you haven't picked yet, and a final nudge Friday afternoon. Miss it and we auto-fill last week's selection, or the closest substitute if a meal rotated off the menu.
Yes. Your personal referral link is on your account page. Send it to a friend: they get our signup offer (right now that is FUEL8, 2 free meals a week for 4 weeks), and once their first week is paid, 4 free meals come off your next bill. There is no limit on how many friends you can refer. Full terms are in Section 5a of our Terms.
What happens if I miss the meal selection deadline?
If you don't pick by Friday midnight MT, we auto-fill last week's selection for you (or the closest substitute if a meal rotated off the menu). You'll still get your full meal count; we won't let you go without fuel. But to get exactly what you want, pick before the cutoff.
Meals & Nutrition
How much protein is in each meal?
Meals average about 45g of protein (this week's menu runs 28g to 57g). We design our menu around protein first, then build the carbs and fats around it. The exact macros are printed on every container.
Are the macros accurate?
Yes. We weigh ingredients during prep and calculate macros per meal. These aren't rough estimates. They're tracked numbers you can log directly into MyFitnessPal or whatever tracker you use.
Do you accommodate dietary restrictions?
Right now our menu is built around whole food, high-protein options. We don't have dedicated allergen-free prep lines yet. If you have a specific restriction or allergy, contact us before signing up so we can let you know what works for you.
How fresh are the meals, and how long do they keep?
Cooked Saturday in our Orem kitchen, in your hands Sunday, never frozen. Refrigerated, they are best eaten within 5 to 6 days. No preservatives, so keep them cold and eat within the week.
Are meals gluten-free or dairy-free?
Some meals are, some aren't. Our kitchen handles common allergens, so we can't promise any meal is free of them. See Allergen Info for the full list, and text us before you order if you have an allergy.
Pickup & Delivery
Where do I pick up my meals?
Pickup is at 149 N State St, Suite B, Orem, every Sunday, 10:00am–1:00pm. It is a three-hour window, so please come inside it. The address and window are also in the confirmation we send you on Saturday, the day before.
What are the pickup hours?
Pickup is every Sunday, 10:00am–1:00pm, at 149 N State St, Suite B, Orem. If you miss the window we can deliver instead for a flat $25. We send the address and window again in your Saturday confirmation.
Where do you deliver in Utah County?
Sunday delivery across Utah County: Orem, Provo, Lindon, Vineyard and Pleasant Grove $10 a week; American Fork, Springville, Alpine and Mapleton $15; Lehi, Spanish Fork, Salem, Saratoga Springs and Eagle Mountain $20; Draper, Payson, Santaquin, Bluffdale and Riverton $25. Pickup is always free at the Orem kitchen. City by city: meal prep in Utah County.
What if I can't make Sunday pickup?
Life happens. Reach out before Sunday and we'll do our best to work something out. The earlier you let us know, the easier it is to figure out an alternative. Text or DM us on Instagram @gainztrainprep.
Payment
When do I get charged?
You're billed weekly on a recurring subscription. Your card is charged at the start of each cycle. You'll receive a receipt for every charge.
How much does Gainz Train meal prep cost?
$10.50 a meal for 6 to 9 meals a week (Starter, from $63), $9.50 for 10 to 13 (Athlete, from $95), $8.50 for 14 or more (Elite, from $119). Pickup in Orem is free; Sunday delivery is $10 to $25 a week by zone. No contract, pause any week. The more meals, the lower the per-meal price.
Can I pause or skip a week?
Yes. Pause anytime in your account: no charge and no meals while paused, resume whenever. Pause before Friday midnight and that Sunday is skipped, no charge.
Can I cancel anytime?
Yes. No contracts, no commitments. Cancel yourself anytime in your account under Manage plan. Do it before your next billing cycle and you won't be charged again. Prefer a human? Email us at gainztrainprep@gmail.com to cancel.
Do you offer refunds?
If there's an issue with your order (wrong meals, a quality problem), we'll make it right. Reach out within 7 days of your delivery or pickup and we'll sort it out. We stand behind the product.
Everything Else
Where are you located?
We're based in Utah County, Utah. Pickup is local, perfect if you train at VASA Fitness or any gym in the Provo/Orem area.
Do you do bulk or group orders?
Interested in setting up your whole gym or team? Reach out. We're open to conversations about group pricing for teams, gyms, or corporate wellness setups. Email gainztrainprep@gmail.com.
Can I give a Gainz Train subscription as a gift?
Not officially set up yet, but we can make it work. Email us at gainztrainprep@gmail.com with the details and we'll sort out a gift arrangement.
Still have questions?
Text us, DM us, or shoot us an email. We actually respond.